WeatherTech Direct, LLC warrants that our products will be free from any defects in manufacturing, materials and workmanship for the life of the original purchaser and only for the original vehicle they were installed in. Exclusions to this warranty include wear due to severe abrasive conditions, chemical contamination, such as spilled gasoline, bleach, vehicle accidents, misuse, abuse, incorrect installation, incorrect use, etc.
We are reasonable people and we believe in true customer satisfaction. Depending on the circumstance, we will either replace your product at no charge, charge you a prorated amount for a replacement, or issue a full or prorated refund. Our goal is to keep our customers happy for a lifetime and always reach a fair resolution to any issue.